Description

Maximus is seeking an experienced Operations Manager to oversee the successful execution of contractdriven programs in a complex, performancefocused environment. This role is responsible for ensuring full compliance with contractual and corporate requirements while managing daytoday operations in a costeffective and efficient manner.

• Work/Life Balance Support - Flexibility tailored to your needs
• Competitive Compensation -Bonuses based on performance included
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching
• Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP)
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions
• Tuition Reimbursement - Invest in your ongoing education and development
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs
• Professional Development Opportunities-Participate in training programs, workshops, and conferences

  Essential Duties and Responsibilities:

• Ensure project compliance with all operational requirements of the contract as well as corporate policies
• Manage all project tasks to ensure cost-effective operations
• Supervise subcontractors that provide services to programs
• Oversee audits of operations
• Produce monthly client and ad hoc reporting as needed
• Collaborate with other managers to ensure effective coordination of activities
• Develop and implement operational policies and procedures in collaboration with other key stakeholders
• Establish and maintain effective relationships with key stakeholders
• Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency
• Collaborate with other functional areas to ensure compliance
• Monitor performance against key indicators established internally or by the client(s)
• Generate solutions to issues or complex problems
• Develop performance goals and objectives for staff and monitor achievement of those goals
• Perform other duties as assigned

Minimum Requirements:

• Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience

Preferred Experience:

• Prior management experience 
• Prior experience working in a start-up 
• Prior experience working with underserved or diverse communities